Facilities Manager

Do you have experience in venue operations and building management? Looking for a new challenge? New Art Exchange is seeking an ambitious Facilities Manager to join our team. If you are enthusiastic, innovative, and eager to make an impact, we want to hear from you.

NAE is the biggest gallery in the UK that is dedicated to artists and communities from the Global Ethnic Majority. We’re a pioneering creative space in the Heart of Hyson Green, a community just outside the city centre which is culturally rich and vibrant. Our vision is for talent from the Global Ethnic Majority to be recognised, nurtured, and celebrated. We’re here to champion inclusivity and equity in the creative industries.

At NAE you’ll find it a vibrant hub of creativity and culture, actively breaking down barriers to make art accessible and engaging for everyone. We’re all about community connection and transforming ideas into opportunities for artistic and cultural expression. Our focus on co-design and collaboration means we nurture citizen leadership by allowing local voices to guide how we do things. We are the first cultural institution in the world to establish a permanent citizen assembly as a key part of our leadership. This is how we ensure continuous community representation and involvement.

This is an exciting time to join the New Art Exchange as the gallery is moving through a period of change with ambitious plans for growth and expansion.


The Role:

The Facilities Manager will be a key member of NAE’s operations team, responsible for ensuring our 4-storey building (including gallery spaces, meeting rooms, performance space, workshop, artist studio, cafébar, plant room and technical storage) is fit for purpose, including Planned Preventative Maintenance (PPM), reactive repairs, testing/inspections, Health & Safety, building security, and waste management.

Working closely with staff across all departments, from curatorial, private hires, café bar and front of house teams, you will provide the best possible conditions to ensure our facilities meet the expectations of our clients and audiences.


Who are we looking for?

We are open to applications from individuals with experience from a wide range of sectors and backgrounds, but you must have a good understanding and experience in a facilities and/or operations role.

We encourage applications from individuals at a transitional stage in their career and are looking for their first experience in a management position.

You will be someone who is ambitious to develop your skills within facilities/operational management, the work of NAE and the opportunities this position affords for your own career. You will have the drive to make a difference to the way we operate. Less important is the sector you have gained venue experience in, and whether it was a not-for-profit or commercially focused venue.

We welcome applications from candidates who may have learning and development needs in certain areas of the role and will support that development for the appointed candidate as required.


How to apply

Please submit a 2-page covering letter & a CV (of no more than 2 pages) outlining why you are interested in the role and working for NAE and how you feel your experience meets the criteria outlined in the application pack (please click the link below to download). Applications should be sent as Word or PDF attachments to [email protected] by 5pm on Wednesday 19 June 2024. Applicants should also complete the Equal Opportunities Form below as part of their application.

We are taking positive action by guaranteeing an interview to any applicant who self-identifies as being from a Global Ethnic Majority background, who are currently underrepresented in our workforce, and has demonstrable experience of facilities management in a venue/building. If you regard yourself as someone who meets these criteria, please state so clearly on your supporting statement.

If you would like an informal conversation about this role, Vicki Grace at Achates Recruits, who are supporting us in the recruitment of this role would be pleased to speak to you. Please contact Vicki on [email protected] to arrange a suitable time to speak. These conversations will not form part of our selection process.


We particularly welcome applications from underrepresented groups in the creative sector, in particular those from the following: global ethnic majority, disabled, LGBTQIA+ and those facing social barriers to accessing the arts.

We look forward to receiving your application and working with a passionate and talented individual who can help us further our mission.